This website is run by Bridgwater Town Council We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- some of our online forms may be difficult to navigate using just a keyboard
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:
email [email protected]
call 01278 427692
We’ll consider your request and get back to you within 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected] giving the page title and nature of the problem.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Bridgwater Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the reasons listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Disproportionate burden
Navigation and accessing information
- Some of our interactive forms may be difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be before the end of 2020.
PDFs and other documents
- Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as PDF. By November 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Agendas and Minutes and news articles.
Any new PDFs or Word documents and news posts we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on September 2020. It was last reviewed on 01 October 2020.
This website was last tested on 01 October 2020. The test was carried out by Bridgwater Town Council using internal resources.